When is my payment due?

Your Velociter Wireless Internet service payment is due on the 1st of each month for that month's service.


If you are enrolled in automatic payments and your card fails to process on the 1st, we will attempt to reprocess your card on the 4th.


On the 7th, accounts with an outstanding balance will incur a $10 late fee.


On the 10th, accounts with an outstanding balance will be suspended until payment is made in full.

Need help?

Our technical support staff is available 24 hours a day, 7 days a week.

If you need help, simply call us at (209) 838-1221, and press option #1 for support.

Or send us an email at: support@velociter.net

Latest network status:

@VelociterTweets
2 May 09:56am
@ooBENONIoo Hello Ben. It will depend on your location. If you are still having trouble, please give our 24/7 suppo… https://t.co/c9i5gmcSKN