Packet loss has subsided. Cause was an outside attack.
Heavy packet loss affecting some customers. Working on a fix.
Normal traffic rates have been restored. Issue was from an outside attack which has been mitigated.
A portion of our network is experiencing heavy packet loss. We are working on fixing the issue.
All services have been restored.
Our technical support staff is available 24 hours a day, 7 days a week.
If you need help, simply call us at (209) 838-1221, and press option #1 for support.
Or send us an email at: email@example.com